Contracted Services
Our Janitorial and Custodial Services offers professional care for office buildings, public buildings, schools, community centers, medical facilities and warehouses in Long Beach, Torrance, El Segundo and Carson. Our janitorial work force has the experience to meet the specific needs of small, medium and large clients while paying attention to every detail.
(OS1) is a cleaning system developed by John P. Walker, founder of Salt Lake City based ManageMen, a cleaning consulting firm. (OS1) uses nontoxic chemicals that aren’t harmful to aquatic life and release a minimum of volatile organic compounds. (OS1) seeks to minimize the use of throw-away products and uses products that come in recyclable or biodegradable packaging.
The (OS1) System adopted by Los Angeles Habilitation House is a comprehensive training, work loading and scheduling system that reduce cleaning costs while increasing efficiency, cleaning levels and morale. The secret is keeping the job of cleaning simple, giving our employees the right tools and chemicals. They also work with on-board cards for reference to cleaning work flow and job cards which detail special items for different tenants. The process is just better and eliminates most mistakes. Furthermore, this process helps in developing the skills of our employees challenged by their mental and physical disabilities.
Our Training Treats Cleaning Workers as First Class Employees.
Every worker goes through our Boot Camp training program. The Boot Camp consists of several weeks of classroom sessions, hands-on and on-the-job training at LAHH. The on-site Boot Camp includes lower level managers, supervisors, cleaning workers, human resource experts, purchasing and safety representatives.
This training is done from site based training kits – standardized instructional materials produced with an "enter-trainmen" value. Each kit contains workbooks, Scouting Reports, flow charts and video instruction.
ManageMen's (OS1) training videos have received more awards for excellence than any other cleaning organization. Video training in this format allows cleaning managers to repeat or refresh training any time.
The workplace itself is visually instructive, providing employees with important written and visual guides of what is expected. Employees learn where and how chemicals and machinery are stored by looking at the work environment. There is consistency throughout the facility: in what is used, in what it is called, in where it is kept, and the condition in which it is maintained.
Competitive Services
Our flexibility, organization structure and lean inventory system allow us to customize a statement of work that meets the needs and budget requirements of every customer. Our (OS1) process allows us to schedule, track and verify the satisfactory completion of work.
Green Cleaning in (OS1)
In the (OS1) process cleaning green means:
- Using nontoxic chemicals that are not harmful to aquatic life and release a minimum of volatile organic compounds (VOCs), which can sometimes lead to skin and respiratory problems.
- Using products which come in recyclable or biodegradable packaging
- Seeking to minimize the use of throw-away products (use of a microfiber cloth instead of paper towel when dusting)
- Using fewer toxic chemicals. This benefits worker health and, consequently, employee performances (INFORM INC. studies show that an increase in worker performance of .5 to 5 percent can be garnered by improving indoor air quality thru better ventilation and using nontoxic cleaning chemicals.)
Example of green equipment and chemicals used in the (OS1) cleaning process:- Using products which come in recyclable or biodegradable packaging
- Seeking to minimize the use of throw-away products (use of a microfiber cloth instead of paper towel when dusting)
- Using fewer toxic chemicals. This benefits worker health and, consequently, employee performances (INFORM INC. studies show that an increase in worker performance of .5 to 5 percent can be garnered by improving indoor air quality thru better ventilation and using nontoxic cleaning chemicals.)
- Back pack vacuum with four chamber filtering process
- Floor polishing that eliminates the need to strip the wax build-up from floors with harsh chemicals
- IICRC highly rated Steamin Demon high flow carpet ex-traction machine, all pH neutral carpet cleaning products, and floor care solutions designed to eliminate the need for stripping and wasting valuable time, labor, and chemi-cal
- Green Seal certified (GS-37) PortionPac in small pre-measured and pre-packaged doses that enable us to train, track, and dispose of all hazardous chemicals properly.
- Training program to learn environmentally safe cleaning practices
- Floor polishing that eliminates the need to strip the wax build-up from floors with harsh chemicals
- IICRC highly rated Steamin Demon high flow carpet ex-traction machine, all pH neutral carpet cleaning products, and floor care solutions designed to eliminate the need for stripping and wasting valuable time, labor, and chemi-cal
- Green Seal certified (GS-37) PortionPac in small pre-measured and pre-packaged doses that enable us to train, track, and dispose of all hazardous chemicals properly.
- Training program to learn environmentally safe cleaning practices
The Quality of Cleaning
All quality programs are a function of process. Because the (OS1) process is very simple and standardized, organizations see dramatic improvements without making people work harder. It is literally working smarter.
Coupled with process, (OS1) identifies and incorporates the best tool for each task. This combination invariably raises the level of cleanliness. Even people who don't generally notice cleaning quality comment on the improved appearance, smell and feel of the environment around them.
The (OS1) process is certified ISO 9001. This is the first time in the history of the cleaning industry that a certified quality standard has been identified.
Because the process is standardized, the results are predictable and reproducible, a rarity in cleaning. Most organizations have a couple of areas that are clean if they have an excellent worker and effective tools. Other areas within the same institution, sometimes even within the same building, are not as clean. Perhaps the worker in that area is less motivated. Perhaps he/she is using tools and chemicals incorrectly.
With (OS1) cleaning workers perform their duties as a team, with standardized processes, equipment and chemicals. These teams are replicated throughout the organization to provide the same high quality of cleaning.
Going Beyond Compliance
Safety is built into the (OS1) system. While many cleaning organizations struggle to meet basic safety regulations, (OS1) is designed to take organizations beyond the bare minimum of compliance. There is written documentation of employee training and hazard awareness. A hazard communication plan is also included.
The process starts with color-coding. Every chemical is coded so that employees can see at a glance whether or not they have the right chemical for the job. This is especially helpful for employees who struggle with literacy or who do not speak English. Every bottle is labeled and every label is correct. Matching the color-coded chemicals is a Material Safety Data Sheet. There is a MSDS for every chemical used in the process.
The (OS1) process dramatically reduces the amounts and types of chemicals used in most organizations. Pre-measured chemical packets are stored in highly visible wall mount stations. The compact nature of these cabinets, combined with the exact measure of portion controlled packages, limits the amount of hazardous chemicals in use.
Hazardous materials inventory becomes almost automatic. The only chemicals on site are those specified by (OS1).
Employees receive training on how to identify hazardous materials, proper protective equipment and procedures, the Rule of One, how to read MSDS sheets, safe-materials-handling, and the proper response to non-routine situations. Cleaning workers also learn how to protect themselves from blood borne pathogens.
Training logs document which employees have been trained on which subjects. Employees and supervisors sign off to verify that each person has received the proper training.